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If a user deletes an email template, is there still an archive of that message?
If a user deletes an email template, is there still an archive of that message?

email archiving

Robert Moore avatar
Written by Robert Moore
Updated over 4 years ago

When I'm examined by the state, I need to be able to show that no one could tamper with the archive copy.
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All emails (and SMS messages) sent by the system are kept in the recipient's contact details, under "all messages." Once sent, even if the message template is edited, changed, or even deleted, the original sent message is archived in their record.

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